Pinaki Bhattacharya started his career as a Management Trainee in 1992 in The Park group and was an integral member of their brand-building team. Being a seasoned service sector professional, he has spent more than a decade in the hospitality industry and almost 15 years in the banking and insurance sector shouldering managerial responsibilities. He did his PGDBM (MBA) from IISWBM Kolkata and has a Master’s degree in Tourism. He shifted to academics in 2018 to share his experience and expertise with the new generation and mentor them. Since then he has taught in premiere institutes and universities in India and abroad. His books and articles are enjoyed by one and all in this part of the globe.